jasa hokiPrivacy Policy

This page describes what we collect when you use jasa hoki and how we keep that data protected. We take your privacy seriously. Our approach is straightforward: we collect only the information necessary to operate our platform, verify your identity, process your payments, and comply with applicable law. We do not sell your data to third parties, and we do not use your information for purposes unrelated to your account and our service.

When you open an account at jasa hoki, you provide personal information such as your name, email, phone number, and date of birth. We also collect payment information when you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet). This information is encrypted and stored securely on our servers.

Our privacy practices comply with applicable data protection laws. If you have questions about how we handle your data, this policy explains our practices in detail. If you have additional questions after reading this page, our support team is available to help.

What Data We Collect on jasa hoki

We collect personal information in several categories. First, account information: when you sign up for jasa hoki, we ask for your email address, a password, your full name, date of birth, phone number, and country of residence. This information is used to create and manage your account.

Third, payment information: when you deposit or withdraw funds, we collect transaction details including the payment method used, the amount, and the date. We do not store your full payment card or bank account numbers; instead, we store a tokenized reference that allows us to process future transactions without re-entering sensitive details.

Fourth, activity information: we log your gameplay, betting history, and account activity. This information helps us detect fraud, resolve disputes, and improve our platform. We also collect technical information such as your IP address, browser type, and device information to understand how you use jasa hoki and to troubleshoot technical issues.

Account data

Email, password, name, date of birth, phone, country of residence.

Identity documents

Government ID and proof of address for KYC verification before withdrawal.

Payment data

Transaction history, payment method references, deposit and withdrawal records.

Activity logs

Gameplay history, betting records, account activity, IP address, device information.

How We Use Your Data

We use the data we collect for specific, legitimate purposes. First, we use it to operate jasa hoki: to create and manage your account, process your deposits and withdrawals, and deliver our games and betting services. Second, we use it to verify your identity and comply with anti-fraud and anti-money-laundering regulations. This is a legal requirement, not optional.

Third, we use your data to communicate with you about your account, promotions, and service updates. You can manage your communication preferences in your account settings. Fourth, we use activity data to detect fraud, resolve disputes, and investigate potential violations of our terms. Fifth, we use aggregated, anonymized data to improve our platform, understand player behavior, and develop new features.

We do not use your data for marketing purposes beyond our own promotions. We do not sell your personal information to third parties. We do not use your data to profile you for purposes unrelated to jasa hoki.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate jasa hoki. These include payment processors (who handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), identity verification services, and cloud hosting providers. We share only the minimum data necessary for these providers to perform their services. For example, we share your payment information with payment processors to process your deposits and withdrawals, but we do not share your gameplay history with them.

Our servers may be located outside your jurisdiction. This means your data may be transferred to and stored in countries other than Indonesia. We ensure that any such transfers comply with applicable data protection laws and that your data is protected by contractual safeguards.

We may disclose your data if required by law, such as in response to a court order or government request. We will notify you of such requests unless legally prohibited from doing so.

How We Protect Your Data

We use industry-standard encryption to protect your data in transit and at rest. Your password is hashed and salted, meaning we do not store your actual password—only a cryptographic representation of it. Your payment information is tokenized, so we do not store full card or account numbers.

We implement access controls so that only authorized employees can access your data, and only for legitimate business purposes. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We also maintain incident response procedures in case of a data breach.

However, no security system is perfect. While we work hard to protect your data, we cannot guarantee absolute security. If you suspect unauthorized access to your account, contact our support team immediately.

At jasa hoki, we collect only the data we need, protect it with industry-standard encryption, and use it only for legitimate purposes.

Your Rights Regarding Your Data

You have rights regarding your data on jasa hoki. You can access your personal information by logging into your account dashboard. You can update your email, phone number, and other account details at any time. You can request a copy of all data we hold about you by contacting our support team.

You can request that we delete your account and associated data, subject to legal retention requirements. For example, we may be required to retain transaction records for a certain period for tax and anti-money-laundering compliance. You can also request that we correct inaccurate information.

If you believe we have violated your privacy rights, you can contact our support team or file a complaint with the relevant data protection authority in your jurisdiction. We will investigate your complaint and respond within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on jasa hoki to enhance your experience. Cookies are small files stored on your device that allow us to remember your preferences, keep you logged in, and understand how you use our platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them).

We also use analytics tools to track how players interact with jasa hoki. This helps us understand which features are popular, identify technical issues, and improve our platform. These analytics tools may set their own cookies or use other tracking technologies.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. However, disabling cookies may affect your ability to use certain features of jasa hoki.

How Long We Keep Your Data

We retain your data for as long as necessary to provide our service and comply with applicable law. Account information is retained as long as your account is active. After you close your account, we retain certain data for a period required by law—typically several years for transaction records and identity verification documents.

Activity logs and technical data are typically retained for shorter periods, usually between 6 months and 2 years, depending on the type of data and applicable legal requirements. If you request deletion of your account, we will delete your data subject to legal retention obligations.

Contact Us About Privacy

If you have questions about our privacy practices, contact our support team via the chat widget on jasa hoki or email our support address. Our team operates in English and responds during business hours. We will address your privacy questions and concerns promptly.

This privacy policy may be updated from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page and updating the "last updated" date. Your continued use of jasa hoki after such changes constitutes your acceptance of the updated policy.

jasa hoki's services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of jasa hoki comply with their own jurisdiction's law.